Measuring employee satisfaction

Employee satisfaction refers to how content an individual is in their work and whether they feel their needs and desires are being met in a professional capacity. When an employee is satisfied in their job, they’re motivated to carry out high-quality work and remain committed to an organisation for longer. If employee satisfaction is low, the opposite is true – organisations can expect disengaged, unmotivated staff that aren’t loyal to the company and may, ultimately, affect profitability.

What constitutes employee satisfaction can vary across different job roles and sectors and is personal to each individual and their perceptions. However, there are some fundamental factors that contribute to levels of satisfaction in your team. Wholly satisfied employees are recognised and appreciated for their work, rewarded for high performance, provided opportunities for growth and empowered to make decisions. They’re engaged because they’re treated with respect and feel part of a positive and healthy workplace culture.

Many businesses make the mistake of assuming their employees are happy simply because they haven’t heard otherwise. If there’s a positive wellbeing culture in place, with initiatives that give staff a forum to speak openly about how happy they are in their role, it’s easier to measure employee satisfaction. 

Alongside regular catch ups, an employee wellbeing questionnaire is a great tool for measuring how satisfied a workforce is. This is a series of questions designed to get insight into an employee’s state of mind and where they feel their job satisfaction could be improved. 

The Govox wellbeing platform enables employers and managers to assess the happiness of their teams with a short series of questions. However, unlike other questionnaires, it’s not anonymous, meaning you’ll be alerted to any individuals whose morale is low and be able to take action immediately – effecting real change and demonstrating how valued they are.