User guide

User guide for primary dashboard owners

Making amendments to the members in your team is easy. See how below.

User Guide

User guide

Find answers to commonly asked questions about the Govox wellbeing platform.

Can’t find the answer you’re looking for? Contact our team, we’re happy to help.

After logging into the Govox app you will be presented with a list of teams that you have access to view the dashboard for and manage.

  • Click on the cog symbol (manage team) next to the team you want to update. You’ll then be presented with the team’s details.

  • Select the ‘user’ tab to see the list of team members.

  • Click ‘add user'.

  • Enter the required details for the new team member. i.e. first name, surname and email address.

  • Click ‘add’.

After logging into the Govox app you will be presented with a list of teams you have access to view the dashboards for and manage.

  • Click on the ‘manage my team’ next to the team you want to update. You’ll then be presented with the Team’s details.

  • Select the ‘user’ tab to see the list of team members.

  • Select ‘upload template’. This will download an XLS file.

  • Fill out the details for each team member into the XLS. Please note - role can be left blank.

  • Click the green ‘choose file’ button and choose your excel file of user details.  

  • The team members entered in the XLS will be added to the team.

After logging into the Govox app you will be presented with a list of teams you have access to view the dashboards for and manage.

  • Click on the ‘manage my team’ next to the team you want to update. You’ll then be presented with the team’s details.

  • Select the ‘user’ tab to see the list of team members.

  • Select ‘upload template’. This will download an XLS file.

  • Fill out the details for each team member into the XLS. Please note - role can be left blank. 

  • Tick the ‘Replace Users’ box.

  • Click the green choose file button and choose your excel file of user details.

  • The existing members of the team will be removed and replaced with the team members listed in XLS.

After logging into the Govox app you will be presented with a list of teams you have access to view dashboards for and manage.

  • Click on the ‘manage my team’ next to the team you want to update. You’ll then be presented with the team’s details.

  • Select the ‘user’ tab to see the list of team members.

  • Click the ‘remove’ button next to the name of the person you wish to remove from your team.

  • You will be prompted to confirm you wish to remove them Y/N.

  • Confirm you want to remove team member.

Still have questions?

Can’t find the answer you’re looking for? Contact our team, we’re happy to help.

Contact our team